DAY ONE / SCOPE
Make “done” visible.
A vague request invites different expectations. Replace broad labels with a list both people can review.
Vague: “Build me a website.”
Clearer: Five pages: Home, About, Services, Work and Contact. Responsive layouts. One contact form. Two consolidated rounds of design revisions.
Client provides: approved copy, logo and images before the start date.
Outside this scope: copywriting, hosting fees, a shop and ongoing maintenance.
Your task: List the deliverables, the revision limit and the client inputs. Name at least two exclusions. Define what counts as one revision round.
Done when: someone else can tell what will be delivered without asking what “a website” means.